COVID-19 ASSISTANCE


Utility companies offer a number of payment assistance options, including payment extensions and arrangements.

If your income has changed due to COVID-19, you may also qualify for a reduced energy rate or one-time assistance through income qualified programs. During this crisis, utility companies will not suspend your service.

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SCE Energy Assistance Fund

For one time annual assistance of up to $200 (or $300 if your home is all electric) towards your electric bill, you may apply for SCE’s Energy Assistance Fund (EAF). 

To qualify, you must:

  • Be a homeowner or renter who receives electric services through a residential meter

  • Have an active SCE service account. Applicant must be the account holder.

  • Meet income qualifications by being qualifying for one of the following programs: Medi-Cal/Medicaid, CalFresh/SNAP (Food Stamps), CalWorks (TANF)/Tribal TANF, WIC, Medi-Cal for Families (Healthy Families A&B), LIHEAP, Supplemental Security Income (SSI), National School Lunch Program (NSLP), Bureau of Indian Affairs General Assistance, Head Start Income Eligible (Tribal Only)

  • Or, IF YOU HAVE RECENTLY BECOME UNEMPLOYED DUE TO COVID-19: Applicant will need to sign an affidavit verifying income, or lack thereof.

To apply, download application and return to: info@highsierraenergy.org

Please include either proof of income (please cross out any sensitive information), or if unemployed, the income verification form, along with a recent copy of the first page of your SCE bill.


SCE CARE/FERA

SCE CARE and FERA can reduce your monthly bills.Everyday expenses affect some households more than others. Fortunately, there are two programs that may lower your energy bills:

California Alternate Rates for Energy (CARE) reduces energy bills for eligible customers by about 30%.

Family Electric Rate Assistance (FERA) reduces electric bills for qualified households by 18%.

Both programs have the same application and it only takes 2 minutes to sign up with no additional documentation required. To apply, you need your SCE account number and to be registered for online access.


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Los Angeles Department of Water and Power

LADWP Payment Arrangements

LADWP wants to make sure your service is never interrupted just because you are short on cash. Contact them before your bill becomes delinquent so you can reach an agreement on a payment plan.

LADWP Discount Rates

LADWP is actively seeking customers who are financially challenged with managing their household expenses. They encourage you to apply for a discount on your energy and/or water bills.

LADWP Assistance Programs

Connect with LADWP partners who share the concern for households facing adversity. From heating and cooling your home, to food and transportation assistance and caring for seniors; the LADWP community wants to help.